At KUZ VAPE AUSTRALIA, we’re committed to getting your order to you quickly and reliably. Please review our shipping policy before placing your order.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Options & Delivery Times
We currently offer the following shipping methods within Australia:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (depending on your location)
Note: Delivery times are estimates and may be affected by courier delays, public holidays, or severe weather.
Shipping Costs
- Shipping fees are calculated at checkout based on your delivery address and selected shipping option.
- All costs will be shown clearly before you confirm your order.
Tracking Your Order
Once your order has been dispatched, you’ll receive an email with your tracking number so you can keep an eye on your delivery.
Lost or Damaged Deliveries
If your order hasn’t arrived or was damaged during delivery, please contact us at 📧 info@kuzvape.com.au within 7 days of the expected delivery date.
We’ll investigate the issue and do our best to sort it out quickly.
International Shipping
At this time, we only deliver within Australia.
We’re working on expanding our shipping options — stay tuned for updates!