Last Updated: 24 April 2025
Introduction
Welcome to https://kuzvape.com.au (the “Site”). Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.
Information We Collect
Information You Provide:
We collect data you voluntarily submit to kuzvape.com.au. This includes details such as your name and email address when you fill out forms on our site.
Automatically Collected Information:
We use cookies and tracking tools to automatically collect data such as your IP address, browser type, and the pages you visit.
Third-Party Tools:
We use Google Analytics to monitor website traffic. We also use a live chat plugin which may collect information needed to assist you.
How We Use Your Information
To Deliver Services:
We use your information to run our services, complete transactions, and respond to enquiries.
Marketing:
With your consent, we may send you emails about new products, giveaways, or special offers.
Website Improvements:
We analyse user activity via cookies to improve the usability and performance of our website.
Data Storage & Protection
Local Storage:
Information submitted through forms is securely stored on our servers.
Cloud Services:
We may store some data on reputable cloud platforms. While these servers may be located outside Australia, we only use providers with strong data protection standards.
Security:
We apply security protocols like encryption, secure servers, and firewalls to protect your personal information.
Third-Party Services
Our website uses Google Analytics and a live chat plugin. These services collect and process data in line with their own privacy policies. We recommend reviewing those separately.
Your Rights
Access & Corrections:
You have the right to access the information we hold about you and to request updates if it’s inaccurate.
Deletion:
You can ask us to delete your data. Some records may be retained as required for legal or operational reasons.
Unsubscribe:
You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send.
Children’s Privacy
Our services are not aimed at children under 13, and we don’t knowingly collect data from them. If we learn that we’ve done so without parental consent, we’ll delete the data.
Data Breaches
In the rare event of a data breach, we’ll notify affected users and authorities within 72 hours. We’ve got systems in place to detect and respond to breaches quickly.
Updates to This Policy
We may update this policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at: info@kuzvape.com.au
By using kuzvape.com.au, you agree to the terms of this Privacy Policy.